Allowed Domain Management

Table of Contents:

• Introduction
• Add Allowed Domain
  • From Add Webpage
  • From Allowed Domain Menu
• Edit Additional Allowed Domain
  • From Edit Webpage
• Delete Allowed Domain
  • From Edit Webpage
  • From Allowed Domain Menu
• Tenancy Concept

Introduction 

There may be cases where hackers attack your site by inserting external resources such as media (images, audio, etc.) embedded on your site. Our engine is able to detect any external resources that come from unidentified domain. We will give you an alert if we find this external resource on your page. 

However, we also understand that maybe your site will use external resources for certain needs so we provide an allowed domain configuration. This configuration will make it easier for you to whitelist domains that you consider safe or that you use on your site. By defining the main domain (e.g. domain.com) to be listed, our system will be able to whitelist those domains to prevent detected as unidentified domain.

There will be two-level of this configuration, tenant level and webpage level.  

• Configuration at the tenant level will make the listed domains to be whitelisted on our system which applies to all webpages that are under the same tenant, which is the Allowed Domain. 
• Configuration at the webpage level will make the listed domain to be whitelisted only for that webpage. The configurations that may have been previously set on the tenant level will still apply to this webpage, which Additional Allowed Domain.

Add Allowed Domain 

From Add Webpage (Webpage Level)

You can follow these steps to add additional allowed domain from add webpage (webpage level): 

1. While you on the page to add a webpage (subscribe), fill in all the information that needed 
2. Go to advanced options section, click to expand the option 
3. On additional allowed domain field, enter your desired domain that you want to set to be whitelisted only for this webpage 
4. Enter one domain per line, use only the main domain (e.g. domain.com) 
5. Finish your subscription process 

From Allowed Domain Menu (Tenant Level) 

You can follow these steps to add allowed domain on tenant level: 

1. In the Dashboard, click on "Monitoring Management" and select "Allowed Domain" submenu
2. Click “Add Domain”
3. Enter the allowed domain (e.g. domain.com) to the domain field. See Tenancy Concept. 
4. Click “Save” and the allowed domain now has been added to the list 

Edit Additional Allowed Domain 

You can follow these steps to edit additional allowed domain from edit webpage (webpage level), currently allowed domain on tenant level only able to add/delete without edit functionality. 

From Edit Webpage (Webpage Level) 

1. In the Dashboard, click on "Monitoring Management" and select "Webpages" submenu. You will find a list of webpages on this page. 
2. Click on a webpage to view the webpage details. 
3. In the Advanced Options section, edit your additional allowed domain as needed.
4. Click “Save” and the additional allowed domain now has been updated 

Delete Allowed Domain 

From Edit Webpage (Webpage Level) 

You can follow these steps to delete additional allowed domain from edit webpage (webpage level): 

1. In the Dashboard, click on "Monitoring Management" and select "Webpages" submenu. You will find a list of webpages on this page. 
2. Click on a webpage to view the webpage details. 
3. In the Advanced Options section, delete by erasing your additional allowed domain as needed
4. Click “Save” and the additional allowed domain now has been deleted and updated 

From Allowed Domain Menu (Tenant Level) 

You can follow these steps to delete allowed domain on tenant level:

1. In the Dashboard, click on "Monitoring Management" and select "Allowed Domain" submenu. You will find a list of allowed domain on this page
2. Choose a domain and click delete icon on the same row 
3. If you want to delete more than one domain, check all the domain that you want to delete then click “Delete Domain” button on the top of the table list 
4. Your allowed domain has been deleted 

Tenancy Concept

All items within the organization such as users, webpages, subscriptions, and whitelisting are grouped into a tenant concept (Agency). The tenant concept supports users to simplify operations so that management becomes centralized. This will also increase system security because users who are not in the same organization will not be able to see data from that organization.